* items include readers letters
30 APRIL 2012
BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.
The Business Travel News
PO Box 758
Edgware HA8 4QF
+44 (0)20 8952 8383
© 2021 Business Travel News Ltd.
This month’s ship review: Silver Shadow by Silversea
This month we have indexed all AERBT’s cruise ship reviews and annotated against the Berlitz cruise ratings 2011. However since John Ward, editor of the guide, ticks boxes against service supplied one cannot directly compare. For instance the six star boutique Hebridean Princess does not have a swimming pool (it is just not required), whilst the Queen Mary has the excellent “Club” accommodation, which others are beginning to copy, and is not separately rated. We would also suggest to Berlitz that they include a review of the children’s/young people accommodation on each ship. www.berlitzpublishing.com
|Arcadia||P & O||1,490|
|Azura||P & O||1,512|
|Glen Tarsan||Majestic Line|
|Independence of the Seas||RCCL||1,510|
|Queen Mary 2||Cunard||1,702/1,541|
|Seven Seas Navigator||RCCL||1,595|
|Star Flyer||Star Cruises||1,402|
Our motoring expert, Ted Wilkinson, he of the Guild of Motoring Writers, has been to sea choosing Emirates as his means of transport in order to join Silver Shadow at Singapore via Dubai.
As Ted put it. “You can’t start a holiday better off than by using the Emirates Lounge at Heathrow and the excellent Business Class offering.”
“My first experience of flying with Emirates London – Dubai – Singapore indicated that this vibrant and young airline is a premium grade operation in every respect.
Sampling the Business Class lounge at Heathrow proved a welcome start to a long haul flight; 5-star comfort, an abundance of well presented and appetising freshly prepared food and a panoramic view of airport life. Even the sun was shining.
The imaginative design of the A380 accommodation showed that very high levels of comfort had been achieved – Business Class features a full stretch-out bed facility while Economy Class seating is generously wide with equally generous leg space and the head rests have fold/mould side flaps to reduce neck fatigue.
First Class passengers get the luxury of shower rooms in the nose of the plane which have proved more popular than expected. There is also a comfortable bar at the rear on the First/Business Class Upper floor with stand up and couch accommodation.
The interior decor carries on the 5-star standard of the lounges with burr walnut trim in abundance, even in the toilets! Cream effect colour scheme with a touch of gold relief here and there is classy without being pretentious. Communication facilities are well provided for, including air-phone availability and charging facilities for mobile equipment.
An in-house video presentation on the excellent entertainment system by Emirates’ President Tim Clark was certainly zestful, telling of the new Concourse, shortly to be opened at Dubai, that will provide First and Business Class lounge accommodation for around 3,000 passengers and with docking facilities for 28 A380s at one time”.
SILVERSEA: Cruising with the small though generously appointed ‘6-star’ Silversea fleet has become a habit for many of its clientele. Having tried my first cruise two years ago on Silver Cloud from Rio de Janeiro and northwards up the Brazilian coast and into the Caribbean and culminating in Miami, we have been back again, this time out of Singapore on the larger 28,000 ton Silver Shadow and along the Vietnamese coast to Hong Kong. Silver Spirit is larger still with accommodation for 540.
For me the attraction is the all-in package (including staff gratuities), though not cheap but very good value, though I would rather do without the US$1,000 on board spend a sort of back-handed discount you have to use up.
Apart from the shop, the spa treatments and hairdresser or some of the very well organised shore trips, about the only place to spend money is in the exclusive Relais Chateau-Le Relais restaurant that offers gourmet themed menus and even finer wines. Whilst we were on board there were lobster, asparagus and Spanish evenings. The standard of accommodation and cuisine is very high and with a more than competent choice of complimentary drink.
With just over 300 passengers and about the same number of crew it is almost like a small village community of generally like-minded people – I actually had the same butler from the previous cruise – Andrew – who meticulously looked after our needs, keeping the en-suite fridge topped up with the right liquid refreshment, fresh fruit on the table and a shine on my shoes.
The all-suite ships offer large cabins, mostly with balconies, with curtain separating a lounge area from the bedroom, walk-in wardrobe and a bathroom with separate shower. There is a choice of up-market toiletries too.
On boarding in Singapore we were greeted by the friendly staff and offered lunch in the attractive main restaurant, after which we went to our suites where our butler unpacked our luggage.
Speaking at dinner with the ship’s Hotel Director, Flavio Giola, I learnt that repeat customers were 70% and membership of Silversea’s Venetian Society (membership acquired after your first cruise) included season cruisers, some having notched up over 1,000 days with Silversea.
Giola’s comment that ships are refurbished every two years was evident in the provision of probably the best sun-loungers I have ever crashed out on. These basket-work loungers also included some roofed versions rather like a giant cat basket which proved ideal for nodding off with a touch of shade.
There are sufficient dining options with few needs to book but if the weather is right try the on-deck dining which now features an on the rock experience. Yes, the rock is a pre-heated slab of stone on which to cook either an excellent steak, a lobster or two or a fresh fish.
Speaking to some regular cruisers on board, I got the general impression that they considered entertainment a bit limited compared with larger ships and when comparing with my initial and longer Silversea cruise I must concur but given the effort and quality of the six-person entertainment team, I relaxing after a excellent and leisurely dinner in the cosy theatre.
We found it a pleasure to experience the professional yet very friendly attitude of the staff and their expertise at multi-tasking.
On the safety aspect, it was noticeable (and previously too) that well before the ship sailed a full Muster Station drill was carried out, including a roll call.
SUMMER PROGRAMME 2012: As this review is published Silver Shadow is on its way to Tokyo (17 May) and before an interesting trip across the North Pacific to Seward in Alaska. The ship then undertakes a series of voyages between that port and Vancouver which lasts until the end of August before she re-positions once again to Tokyo and on to Hong Kong, Singapore and Bangkok for a whole series of voyages until Christmas. www.emirates.com www.silversea.com
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
No one has commented yet, why don't you start the ball rolling?