12 OCTOBER 2015
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A new baggage policy has been introduced by Etihad Airways in conjunction with the launch of its new Fare Choices tariff structure.
The company says the policy is a response to customer needs and to align Etihad more closely with partner airlines. There are also increased rewards for loyalty programme members.
Peter Baumgartner, Chief Commercial Officer, said: "Fare Choices is an easier way for guests to understand what they are paying for. It offers clearer pricing and the flexibility which best suits their travel plans. This also applies to their baggage requirements."
Most Etihad routes are now operating on a piece concept basis, with passengers entitled to one, two, or three bags depending on the fare, route flown and Etihad Guest membership status.
The cost of excess baggage has also been cut for most fare levels. On some routes the cost of an extra 23kg bag has been reduced by up to 90%, with a further reduction of up to 30% if pre-purchased directly with Etihad up to 24 hours before travel.
Etihad Guest members benefit especially from the new baggage concept, receiving an extra bag or weight allowance depending on the market and route. www.etihad.com
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