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25 AUGUST 2014

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Article from BTNews 25 AUGUST 2014

Hold flight service by BA

British Airways’ passengers are now able to hold flights for up to 72 hours before deciding to confirm them.  Holding reservations per person on short haul flights costs £5, while those wanting to secure seats on long haul flights pay £10 per person.   

BA said that if within the 72-hour period customers want to pay for their flights, the holding deposit is refunded.  One person’s name is needed to hold the flights.  The names of everyone travelling can be added within 72 hours of the booking being held.

This service is only available at least 21 days before departure.

Drew Crawley, Chief Commercial Officer, British Airways, said: “There’s nothing more frustrating than seeing a great flight price but not being able to book it straight away, either because you may need to get the time off work or check it’s ok with family or friends – then coming back and finding there are no seats left or the price has changed."

“Now customers can see the price, hold their seats and be sure that’s all they’ll pay, up to three days later,” he added.

The ‘hold option’ applies to reservations for all flights operated by BA, including code-sharing on Iberia, Iberia Express and Air Nostrum.   www.ba.com

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