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25 AUGUST 2014

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Article from BTNews 25 AUGUST 2014

Finnair upgrades

Product upgrades have been announced by Finnair to comprehensively renew the customer experience.

On long haul flights, product developments for the autumn include an Economy Comfort package, a new offering in the front of the Economy cabin featuring at least four inches of extra legroom, comfy headrests, high-quality headphones and personal amenity kits.  The meal service in all of Economy Class is also being improved with a complimentary mid-flight snack on day-time flights, a new wine selection and complimentary sparkling wine.#####

Business Class will also soon embrace a new amenity kit with high-quality branded products.  Throughout both the fleet the inflight entertainment system is being redesigned with a fresher, more intuitive look and feel and a greater selection of movies, TV shows, newspapers, magazines and books.

For short haul Economy Class, Finnair will introduce Sky Bistro, a wider mix-and-match selection of seasonal, high-quality foods and beverages combining the best tastes of Europe and Asia.  Meals can be booked in advance on the Finnair website or purchased onboard during the flight.

Sky Bistro will be available on nearly all European flights, replacing the complimentary cold snack service that had been offered on some sectors lasting longer than two hours.  Coffee and tea remain complimentary – as does Finnair’s signature refreshment, blueberry juice, throughout the aircraft.   www.finnair.com

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