Ryanair check-in chaos

RYANAIR found itself yet again the subject of passenger wrath during the first weekend in August, traditionally one of the busiest of the year, when it failed to open nearly enough check-in desks at Stansted Airport.  It is getting the reputation as the "World's unfriendliest airline". With 255 flights only 11 desks were available.  And in what is fast becoming a tradition with airlines someone else was blamed, this time their handling agent Swissport whose staff found it hard going.  Unlike, typically BA, these people do not get any airline perks.  Ryanair offers very few landside staff to sort out problems.  The host of BBC Question Time, David Dimbleby, was among the travellers and will no doubt be raising the matter on TV upon his return. www.ryanair.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum