22 JULY 2013
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Iberia has introduced its pioneering MyBagTag service and claims to be the world’s first airline to allow passengers to download and print their own luggage tags from its website.
Customers checking in on line need to specify the number of pieces of luggage they wish to check in, and print, and attach the tags themselves, having folded the printer page into quarters. The re-usable plastic envelopes for holding the tags can be picked up at any Spanish airport. The pre-tagged luggage can be checked in at fast bag-drop counters at Iberia’s T4 hub in Madrid-Barajas airport.
The MyBagTag service can be used on Iberia, Iberia Express and Air Nostrum point-to-point flights to/from any domestic destination, and the service is soon to be extended to the Spanish airline’s European and overseas destinations, but only on Iberia flights.
This system, including the plastic envelopes, and the automatic reading of the tags, was tested in recent months in Madrid, Malaga, Palma de Majorca, Barcelona, and Alicante airports. The reading of the tags proved to be 100% reliable, regardless of the printer, paper or ink colour used. www.iberia.com
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