Passport Office changes

A new name has been given to the agency which produces all UK passports – Her Majesty’s Passport Office.  Formerly the Identity and Passport Service, the new name is designed to make the service more easily recognisable to British citizens at home and abroad.  It marks a watershed moment in the agency’s departure from its association with the National Identity Service and ID cards.

Paul Pugh, Interim Chief Executive of the agency, said: “This new name firmly establishes Her Majesty’s Passport Office as the official government service.  Our business is to issue passports to British citizens in the UK and abroad, and it is essential our name clearly reflects that.

It is also important that our customers can easily recognise official government services online and save themselves money by avoiding companies who charge for information and services which are available free or much cheaper from Her Majesty’s Passport Office”.

The Identity and Passport Service was created in 2006 by a merger of the UK Passport Service and the Home Office Identity Cards programme.  It is no longer responsible for government policy on identity.

The service processes more than five million applications for passports each year. https://www.gov.uk/government/news/passports-introducing-her-majestys-passport-office

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