CLICK HERE TO VIEW AND ALSO PRINT OUT AS IF YOU WERE IN AN ASPIRE LOUNGE

18 MARCH 2013

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2021 Business Travel News Ltd.

Article from BTNews 18 MARCH 2013

Passenger compensation uproar

New proposed air passenger compensation rules proposed by the European Commission are causing uproar within the airline industry.  Whilst some of them do make sense (a passenger may not be denied boarding on the return leg of a ticket because they did not take the outbound flight – a practice operated by some airlines) others will add to costs. 

IATA criticised a provision whereby an airline would have to reroute passengers with a competitor if a flight was cancelled and there were no seats available on its own services within 12 hours.  "If your Bic pen doesn't work, you don't expect to get a Mont Blanc as compensation", said Tony Tyler, Director General.

The issues were highlighted by the eruption of Icelandic volcano Eyjafjallajokull in 2010, which stranded millions of people and cost airlines US$1.7bn.

The Commission proposed that passengers be allowed to claim compensation only once flights are delayed by five hours for all EU and short international flights of less than 3,500km.  The new rules would also clarify legal grey areas in existing regulations and introduce new rights where necessary, as well as improving complaints procedures and enforcement measures, the Commission said.  http://europa.eu/youreurope/citizens/travel

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


No one has commented yet, why don't you start the ball rolling?


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk