28 JANUARY 2013


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Article from BTNews 28 JANUARY 2013

Amadeus business travel report

A new report from Amadeus, to be published at the Business Travel Show next week, reveals top requirements for corporate travellers.  It is based on a survey of over 400 British and Irish adults, who work for large companies and regularly travel for business and was conducted in December 2012, by ICM Research on behalf of Amadeus UK.

The key findings are that the technology changes, for which Amadeus has lead the way, are now paramount with business travellers.  Only a third are able to book travel on a mobile or tablet device, providing a significant area of opportunity for travel managers, management (TMCs) and technology companies to put their knowledge and company policies in the hands of the actual user.
What was most interesting was the survey found that half (51%) of the survey respondents had to make changes to their travel plans in 2012 with 37% having to amend their flights whilst on the road. 

The report found that convenience is prioritised by business travellers above cost and comfort, with 62% of respondents stating this was the most important factor when business travelling.  Just over a fifth (22%) stated cost as their top priority, with only 15% putting comfort first. www.amadeus.net

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