7 JANUARY 2013
© 2022 Business Travel News Ltd.
Following a successful trail last year London City Airport (LCY) and British Airways are expanding self-bag-tagging facilities for passengers checking in via the self-service kiosks.
Passengers departing from LCY can use the units situated in the main concourse area to print their own baggage tags, affix them to their luggage and take it to a dedicated bag drop podium. The tag is then scanned and the weight of the bag checked – a process which the trial has shown to take an average of 24 seconds.
The service has been extended to two-bag drop podiums, with a view to opening several more throughout 2013. The service is designed to save passengers time on their journey through the airport, which at LCY is one of the most efficient in the country.
Matthew Hall, Chief Commercial Operator at London City Airport, said: “Saving time is a priority to our passengers, particularly those travelling on business. We have therefore been developing a number of initiatives aimed at reducing the time it takes to move through the airport and are known for the convenience that we offer through both departures and arrivals”. www.londoncityairport.com www.ba.com
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