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Article from BTNews 3 DECEMBER 2012

Heathrow’s Santa

Santa arrived at Heathrow on 1 December marking the beginning of the Christmas season and 24 days of daily surprises for many of the 4.3m passengers travelling through the airport.

Travellers can expect the unexpected over the next three weeks!  The airport team will be working behind the scenes to surprise passengers, both arriving and departing, with a variety of gifts including festive Hamley’s teddy bears in baggage reclaim, Oakley winter survival kits for passengers flying to a ski destination, and designer handbags as you pass through security.  The whole idea is to showcase Heathrow’s strong retail credentials in an engaging and festive way and to support the promise to make every journey better for passengers.

Friday 21 December will see the most departures from Heathrow with 105,000 souls heading off to join their loved ones to enjoy Christmas together.  To celebrate this, Santa will engage with passengers in his grotto to help with any last minute present requests.  Elves will hand out mince pies to young and old, and those in-between.  

One innovation that might hopefully be continued into the New Year is family lanes in security.  There will be carol singers in all terminals. www.heathrow.com/christmas

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