Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2020 Business Travel News Ltd.

Article from BTNews 3 DECEMBER 2012

easyJet all allocated

The UK’s largest airline, in terms of passenger numbers, and the most profitable, easyJet, has confirmed that it is now an all allocated seat air carrier. 

easyJet has successfully trialled the system since April 2012.  You either pay for the seat you want, assuming it is not sold, or take the one allocated by the computer, which tries to put all those on the same reservation together. 

Without doubt, and very quickly, passengers will forget the mad scramble to be the first in the queue and the wait whilst those first on board blocked the gangway as they stored their luggage.

The trial flights delivered improved passenger satisfaction without impacting easyJet’s ability to deliver punctuality.  Research showed that 71% of passengers believe that allocated seating is better due to the improved boarding experience, while over 60% said that they are more likely to fly with easyJet in the future as a result.

UK Sales Director Paul Simmons commented: “This is the single biggest change the airline has undertaken in its history and an example of easyJet trying to do all it can to make travel easy and affordable for our passengers.  Allocated seating provides a better boarding experience”.  www.easyjet.com

Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.