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Article from BTNews 5 NOVEMBER 2012

KLM and Economy Comfort

Economy Comfort is the rather odd name for a new upgraded European Economy Class introduced by KLM from 1 December. 
The new Economy Comfort offering allows up to 3.5 inches more legroom and the backrest can recline 40% more than in Economy Class.  Further benefits include in-seat power and faster disembarking after landing as Economy Comfort seats are located at the front of Economy Class.

From the UK, Economy Comfort is available on Boeing 737 aircraft operating from seven departure points: Aberdeen, Birmingham, Edinburgh, Glasgow, Heathrow, Manchester and Newcastle.  In all, KLM offers a choice of 16 UK airports.  Besides the above seven KLM also operate from Bristol, Cardiff, Durham-Tees Valley, Humberside, Inverness, Leeds Bradford, London City, Norwich and Southampton.

Economy Class passengers can purchase the superior seat for an additional fee of £16 to £25 each way, depending on the duration of the flight.  Flying Blue Elite members benefit from a discount on Economy Comfort.

Says Erik Varwijk, Managing Director, KLM Royal Dutch Airlines: “KLM Economy Comfort responds to the desire of passengers in Economy Class to have more choice in comfort.  Previously, we conducted all Economy Comfort on intercontinental routes, and seats with more legroom.  The big success shows the large customer demand for further differentiation”. www.klm.com

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