1 OCTOBER 2012
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Navigating through any large airport is always hard work but at Dubai International they are at least trying to tackle the problem. Dubai has a reputation for the amount of walking involved but things are set to get the easier.
In response to extensive customer research and feedback, Dubai has applied a new alpha-numeric system across all airport signage and computer support systems. The changeover, which was undertaken during an intense eight-hour period impacted everything from flight information display screens to boarding cards and airport reservation systems and required that more than 1,500 signs be changed.
Dubai International currently consists of three terminals (Terminals 1, 2 and 3) that are used for passenger drop-off, check-in, immigration and security clearance – and three concourses (Concourses 1, 2 and 3) that house boarding gates, airline lounges and the majority of duty free retail and food and beverage outlets.
While the terminals retain their current numbering, all concourses and departure gates have been renamed. Concourse 1, which houses over 100 international airlines, becomes Concourse C with gates numbered C1 to C50. Concourse 2 becomes Concourse B with gates B1 to B32 and Concourse 3, set to open next year, becomes Concourse A featuring gates A1 to A24. www.dubaiairport.com
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