13 AUGUST 2012

Index


© 2022 Business Travel News Ltd.

Article from BTNews 13 AUGUST 2012

Ryanair delays

Passengers on Ryanair, who have given the airline details of their mobile phone numbers, will now receive FREE text message updates to advise them of the likely duration of a delay and the new departure time.
 
The service, developed in partnership with Irish IT company Sentient, is a new addition to Ryanair’s existing email/text and website passenger communications and will be particularly useful during periods of severe disruption such as bad weather, ATC strikes or widespread airspace closures, for instance due to volcanic ash.
 
The latest SITA study found an estimated 95% of airline passengers carry a mobile phone when they travel.  The new system is a breakthrough in terms of communications and will ensure passengers are kept fully informed during periods of mass disruption which inevitably take place. www.sentient.ie www.ryanair.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


www.btnews.co.uk