ATOL changes

Changes to the ATOL requirements do not go far enough according to a report published today by the Transport Select Committee.  Package holiday sales by airlines must also be covered and comprehensive arrangements are needed says the influential all party group.

Committee Chair Louise Ellman MP said, “We welcome the changes to the ATOL scheme that are being introduced today.  Flight Plus (part of the scheme – Editor) will extend financial protection to millions of people who put together their own travel packages with travel agents, mainly over the internet.  New ATOL certificates to be issued with holiday bookings should provide greater clarity for holidaymakers.

“But other aspects of ATOL remain unsatisfactory.  The charges are unfair to some consumers and to sections of the travel industry.  The Government does not have a plan for comprehensive reform.  It has not researched the views or booking behaviour of passengers and holidaymakers.  There is no clarity about protection for passengers who book a flight only.”

In its report the Transport Committee calls on Government to clarify its objectives for ATOL reform and suggests that the CAA should work with the airlines to develop a code of practice covering information for all consumers making overseas holiday or travel bookings. www.atol.org.uk

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