9 APRIL 2012

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Article from BTNews 9 APRIL 2012

SkyPriority- special case

The 15 airlines of SkyTeam have started to introduce “SkyPriority” said to be the world’s first alliance-wide, red-carpet treatment for select customers with, what is claimed, an unparalleled level of seamless passenger service.

“This is the biggest collective SkyTeam project to date and a prime example of how our members are extensively working together to bring greater benefits to our customers,” said Michael Wisbrun, SkyTeam’s Managing Director.

“This exclusive range of services, including priority check-in areas, baggage drop off and boarding, is offered to Elite Plus, First and Business Class customers.”

SkyPriority has been developed to ensure a common and consistent quality standard for priority airport services across the alliance.  The programme was initially introduced at Taipei by SkyTeam’s newest member airline, China Airlines, at the start of March and has now been brought in throughout last month to other major international airports including Amsterdam, Atlanta, Paris CDG, Guangzhou, Nairobi, Rome and Seoul.  SkyPriority will be gradually rolled-out at more than 800 airports around the globe throughout the year, with over 1,000 airports in 2013.

SkyPriority services include priority check-in areas, baggage drop-off, boarding and ticket/transfer desk assistance.  www.skyteam.com

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