Hyatt goes for more IT

Interactive TV is coming to the Hyatt Hotels Corporation.  The Chicago (USA) based company announced last week that it is transforming the standard in-room television into a fully connected, interactive entertainment centre and virtual concierge at its full-service properties across the US, Canada, and the Caribbean.  Once the installation is complete, guests will have access to a range of offerings that, depending on location, include interactive entertainment, hotel services, local information, and advanced features that go well beyond the technology guests today expect to see. 

“Imagine a world where you can use your hotel room television to place your room service order, book a local tour, stream a movie from your Netflix account, and download a document to be printed at the front desk,” said Pete Sears, Senior Vice President of North America operations for Hyatt Hotels and Resorts.  “This is the future hotel experience at Hyatt.” 

The systems have already been installed in the nearly 1,800 guestrooms at Hyatt Regency New Orleans, Andaz 5th Avenue in New York, and most recently at the Hyatt Regency Denver Tech Centre.  Over the next two years, the technology will be installed in up to 60,000 guestrooms across Hyatt’s North America properties. www.hyatt.com

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