5 SEPTEMBER 2011
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As part of its focus on continually improving the customer experience, American Airlines is introducing a new suite of premium class amenities. The product additions are designed with the customers' comfort and convenience in mind and have started to roll out on select international flights in First and Business Class cabins. Customers travelling onboard American’s flights between the US and Heathrow (LHR) will be among the first to enjoy the new offerings.
First Class passengers travelling onboard Boeing 777s between the US and LHR will receive a quilted bed topper custom-designed to fit American’s popular Flagship Suite, pyjamas and slippers as part of a new turndown service. A lightweight day blanket, new premium duvet and pillow and an amenity kit complete the new suite.
American has also introduced for its Business Class cabin onboard flights between the US and LHR, operated by Boeing 777s, 767-300s and international 757s, a new premium duvet and pillow, slippers and amenity kit. Other international routes operated by Boeing 777s and 767-300s will quickly follow, as well as on certain 757 services. www.aa.com
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