29 AUGUST 2011
© 2022 Business Travel News Ltd.
The following is an actual exchange of correspondence between a customer and a well-known railway operator.
I have been riding your trains daily for the last two years, and the service on your line seems to be getting worse every day. I also see that my season ticket price increased by 13%. I am tired of standing in the aisle all the time on a 14-mile trip. I think the transportation system is worse than that enjoyed by people 2,000 years ago.
Dear Mr Finnegan
We received your letter with reference to the shortcomings of our service and believe you are somewhat confused in your history. The only mode of transportation 2,000 years ago was by foot.
The Railway Company
Your letter has arrived, and I think you are the ones who are confused with history.
If you will refer to the Bible and the Book of David, 9th Chapter, you will find that Balaam rode to town on his ass!
That sir is something I have not been able to do on your train in the last two years!
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