25 JULY 2011

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Article from BTNews 25 JULY 2011

AND FINALLY: No news is good news

Did you hear of the British airline whose press office is only open from 08:30 until 17:00 Monday to Thursday and 12:30 on Friday.  No out of hours phone number is given but if you call a mobile the offering is very quickly gabbled and impossible to write down.  Call again.  But at least it is not a premium line.

Still it is better than a carrier supported by a PR agency who informed that the executive was on leave and one should phone back at a certain date.  Quite what they do for their fee is beyond us.

News media these days is 24/7, and it has always been true of the airlines themselves.  They fly 365 days of the year.

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