18 JULY 2011


Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2020 Business Travel News Ltd.

Article from BTNews 18 JULY 2011

Tiger Airways Australia

Launched with a big fanfare in November 2007 in Melbourne, and tracing part of its ownership through its Singapore-based namesake, to Singapore Airlines, Tiger Airways Australia has been grounded.  On 2 July, Tiger Airways Australia was initially suspended by the Civil Aviation Safety Authority from flying due to "various" safety concerns.  This follows several “incidents” none of which were fatal, with its 10 strong fleet of Airbus A320 series aircraft.  Ticket sales are currently suspended.

As things stand at the present time Tiger says that the postponement is only to the end of July and has made it clear in various statements that the public was not in danger due to flight procedure issues which the authorities were not happy about.  Long haul Tiger Airways flights to Singapore are not affected.

In a survey in 2009, Tiger Airways was voted the worst overall airline in Australia, with a 55% satisfaction rate.  However, it was also voted the best value airline.  Key reasons cited for this rating included high "ancillary" charges and poor customer service.  Managing Director Crawford Rix has resigned and leaves the airline at the end of this month.  He is replaced by Tony Davis, who set up the parent operation in Singapore and also bmi baby in the UK. www.tigerairways.com

Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.