Qatar takes Airline of the Year

The Paris Air Show was the venue for this year's Skytrax Airline of the Year announcements, the actual location the Musée de l'Air et de l' Espace at Le Bourget.

Overall the most important and prestigious award went to Qatar Airways as the Airline of the Year.  Most improved was China Southern, and for the Best Leisure Airline, surprisingly Thomson Airways took first place.

This year Star Alliance was considered the outstanding airline grouping.

In total there are 63 awards and we will not list them all here, suffice that Air New Zealand won the hotly contested Best Airline Premium Economy Class (which we can vouch for) and Oman Air for Best Business Class seats (which again AERBT would agree with).  Asiana won for its Economy Class product.  There is a class for most services and areas, JetBlue winning the category for Domestic Airline in North America.

Operating since 1999, the World Airline Survey is held in high esteem for the clarity of process and rigorously applied rules of complete independence.  The survey operated between July 2010 and May 2011 and in this time 18.8m passengers from more than 100 different nationalities participated in the customer satisfaction survey. www.worldairlineawards.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum