Terminal 5C opens at Heathrow

A £340m third module of Heathrow Terminal 5 has opened, dedicated to British Airways.  The satellite is linked to the rest of Terminal 5 by the existing underground transit system, with journeys taking just over a minute.

More than 70m customers on over 500,000 flights have used Terminal 5 since it opened in March 2008 and the facility has helped British Airways to achieve record levels of punctuality, baggage performance and the airline’s highest ever customer satisfaction scores.

The new section has 12 boarding gates, of which eight are triple bridges designed to cater for the 12-strong fleet of Airbus A380 aircraft joining British Airways from early 2013.

Situated closer to the other terminals at Heathrow, T5C will give British Airways greater flexibility in how it manages its 4,000 flights a week at the world’s busiest international airport.  A new dedicated transfer baggage tunnel linking T5C and Terminal 3, due to open in 2012, will further improve baggage performance for all airlines at the airport.  Edinburgh is the most popular short haul destination and New York and Los Angeles are the most popular long haul. www.ba.com

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