9 MAY 2011

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Article from BTNews 9 MAY 2011

Guaranteed Boarding is new Eurostar offering

Eurostar has launched a guaranteed boarding service for its flagship Business Premier Class between London and both Brussels and Paris.

This means business customers can feel confident that if they arrive late, or even early, for their train they will be able to board another service, without having to join a stand-by queue.  The ‘Boarding Guarantee’ is available at Eurostar stations on the same day of travel as the original booking.  Wherever possible, customers will be accommodated in Business Premier coaches and where this is not possible, travel will still be guaranteed in either Standard Premier or Standard class.

Nick Mercer, Commercial Director for Eurostar said: “Business plans can change quickly, which is why we’re committed to offering our Business Premier customers a service that is as flexible as their schedule requires.  Our new Boarding Guarantee is part of a range of improvements and investments in our Business Premier Class in 2011, which will help to ensure it remains the benchmark for short haul business travel.”

Business Premier customers are also offered a 10-minute express check-in and business lounge access, along with new onboard menus designed by Michelin star chef Alain Roux. www.eurostar.com

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