World Airport Awards include Stansted

Skytrax, the Harley Street London-based air transport research organisation, perhaps better known for airline quality checks, has published its World Airport Awards for 2011 with Hong Kong taking first place.  Sofitel Heathrow T5 won the Best Airport Hotel Europe category.

Other winners included Shanghai Hongqiao picking up Most Improved Airport, and London’s Stansted triumphing in the Best Airport For Low Cost Airlines category.  Kuala Lumpur International Airport won Best Airport Immigration Service. 

The World Airport Awards are the premier recognition of quality for the world's airport industry, assessing front-line customer service and general airport customer facilities.  They are conducted without any outside sponsorship, and the costs of the survey are funded by Skytrax itself. www.worldairportawards.com

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