4 APRIL 2011
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“The world’s most annoying airline” Ryanair, to paraphrase a term used in the British Parliament last week, has increased its basic fares by €2 per passenger per sector to cover the cost of cancellations and delays "outside of its control". Airlines of course have been subject to external delays since the beginning of air travel and this is normally a built in cost. A quick survey of regular travellers said it was just a way of raising fares and blaming someone else. “Why can’t they be honest and just say they are putting prices up due to increased costs,” a Ryanair customer said, “We can live with that!”
In what was explained as an “April Fools” joke the airline said it was introducing ‘Child Free’ flights from October (winter schedule) after a claimed Europe-wide survey of 1,000 passengers showed that half would pay higher fares to avoid other people’s children. The survey indicated that a third of passengers (36%) have had flights ‘ruined’ by other people’s noisy kids with one in five passengers (18%) urging Ryanair to restrict the number of children on flights.
Children were described as “little monsters” by Ryanair’s Stephen McNamara, a term that will clearly not go down well with many travellers. The problem with the press release is that many people believed it. www.ryanair.com
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