28 FEBRUARY 2011
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As part of a series of initiatives aimed at simplifying the security process and improving the experience for passengers, Luton Airport has become the first airport in the world to introduce holographic announcers. A lady and gentlemen are being employed to communicate important security messages as passengers pass from check-in to the departure lounge and stand guardian at the top of the stairs before entering the security area.
At the moment they are on trial but should they prove successful passengers can look forward to seeing the couple throughout the airport, in operational roles, offering passenger information and for use by retail outlets within the terminal building. They will probably produce some offspring.
They’ve been nicknamed "Hol ly" and “Graham” (which is tough on the real Holly and Graham, a Doctor and Airline Captain who 'were' friends of your Editor).
If they don’t work there is no question of redundancy. Tensator, global leaders in queue management and digital signage solutions, and creators (of the frighteningly realistic machines) can have them back!
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