14 FEBRUARY 2011
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Some years back when working for another publication your Editor experienced problems at the UK London Passport Office. His photograph was incorrect and he was told to re-book for another day! Quick witted he had the correct photo taken in the building, re-entered the front door and said he had been delayed on the Tube. He got his passport and reported on what happened.
Jump forward to last week and the same procedure in a nicely refurbished building.
This time he was turned down as he was not smiling the official way in the photograph.
“No problem,” said the nice lady. “Have your picture taken (smiling) and come back straight away.”
Another grin at the machine, except by this time he had missed the cut-off for same day collection. It is coming by courier.
PS. The Passport Office website LS01 (Lost or stolen passport notification) form is out of date. Would someone change it please! ww.ips.gov.uk
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