7 FEBRUARY 2011

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Article from BTNews 7 FEBRUARY 2011

Frankfurt Airport comes up with new baggage system

Users of Frankfurt Airport (FRA) should note that very shortly the airport will be introducing a new baggage cart concept with a refundable deposit system.  Trolleys at FRA will still be essentially free while availability and ease of finding them will greatly improve says the airport.  All of the approximately 2,000 baggage carts in the public areas of the terminal complex will be adapted to the deposit system by April.

More than 100 storage points will be available particularly in the check-in and baggage claim halls, at the Terminal 1 and 2 forecourts, and at the parking garages.  Users will be required to pay a €2 deposit by cash or credit card, which is refunded in cash when returning the cart to one of the depot stations. 

Cart availability at each depot is monitored by computer, allowing staff at the control centre to keep a close eye on requirements and to respond accordingly.  Improved passenger flow and guidance in the terminals will be another benefit of the new system. www.fraport.de

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