26 JULY 2010


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Article from BTNews 26 JULY 2010


BERMUDA’S LF Wade International Airport has become the first anywhere in the world to employ SITA’s new WorldTracer kiosk.  These units are the 'front' for a self-service system uniquely designed to assist passengers who experience baggage delays.  They are linked into the global tracing system for mishandled baggage and their deployment is part of a multi-million dollar overhaul of the airport's range of passenger self-service technology by the airline IT specialist.  Passengers rank check-in baggage arriving promptly and safely as one of the most important criteria associated with a pleasant journey.  Last year over 25m bags were mishandled worldwide.  The slim WorldTracer kiosk has an option for wireless connectivity, giving the airport an opportunity to move the unit.  Self-service check-in is becoming increasingly popular among passengers in North America and Europe.  Worldwide 25% of passengers currently use kiosks to check in. www.sita.aero

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