24 AUGUST 2020
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Fare restrictions have been removed on the non-stop 15min service between Paddington Station in west London and Heathrow Central T2.
From 6 September the peak and off-peak restrictions have been lifted in order to give customers greater flexibility.
The non-stop service moved to digital only sales during the early stages of the Coronavirus pandemic and is now making this permanent.
Customers travelling on Heathrow Express will continue to purchase tickets online, via the app and in terminals and stations using card or contactless payments. Customers can also use contactless payment or Oyster simply by tapping in and out on ticket barriers in stations. Tickets from £5.50 each way remain available every day of the week when booked in advance and £22 available online for anytime travel.
Since the Coronavirus outbreak Heathrow Express has introduced a range of safety measures including additional cleaning before every departure from London Paddington and overnight at the depot, social distancing signage and an animation on travelling safely. This complements the use of face coverings which remain mandatory on public transport in England unless you are exempt.
At a time that cleanliness is on everyone’s mind following the Covid-19 pandemic, customers recently named Heathrow Express trains as the cleanest in the UK with 93% in the Spring 2020 National Rail Passenger Survey.
www.heathrowexpress.com
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