27 JULY 2020
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All guests staying at Marriott and Hyatt hotels in the US are now required to wear a face covering in public spaces.
Both companies made the announcement after the American Hotel & Lodging Association (AHLA) outlined a “Safe Stay Guest Checklist” last week which includes a face mask requirement in public places as one of the five recommended health and safety protocols for hotels.
“Health experts have made it clear that wearing face coverings in public spaces is one of the easiest steps that we can all take to protect one another and reduce the spread of Covid-19. As part of our commitment to clean, we made it a brand standard that associates wear masks and set an example,” said Arne Sorenson, Marriott International’s President and CEO.
“Given the recent spikes across the US and with guidance from health officials, we are now extending the requirement to wear face masks in all indoor public spaces to our guests, no matter the jurisdiction,” he added.
Hyatt says all of its hotels in the US as well as Canada will require face coverings within indoor public areas, which include meetings and events spaces, restaurants and bars, and fitness centres.
The hotel company says some guests may be exempt from this mandate, including but not limited to people with medical conditions, nor anyone dining, and children under the age of two years.
Guests who are not wearing coverings indoors will be asked to wear one. Hyatt says face masks will be made available to guests who do not have one.
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