18 MAY 2020

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2020 Business Travel News Ltd.

Article from BTNews 18 MAY 2020

America and facemasks

The airlines of the United States are not in unison regarding the wearing of facemasks.

Southwest Airlines has told flight crews not to stop passengers from boarding if they refuse to wear a mask according to an internal memo obtained by CNN.

“We will not deny boarding solely based on a customers’ refusal to wear a face covering,” the memo read.

American Airlines policy says customers “maybe denied boarding” for not wearing a mask.

United’s rules allows boarding in most cases but the policy notes “there may be an isolated situation where a customer maybe denied board as a last resort.”

Jet Blue’s language appears to be most restrictive with its memo saying “customers who refuse to comply with our policy will be denied boarding.”

Southwest Airlines wants flight attendants to inform customers but not enforce it according to the airline’s official channel.

“Empathy and respect” is what Southwest is telling its flight attendants to use.

“Although Southwest is not denying boarding based solely on a customer not wearing a mask we are providing masks and strongly encouraging customers comply with respect for the wellbeing of other customers and our employees during these unprecedented times,” it said in a statement.

BTN’s message is to check with your airline’s web page.  The US Department of Transportation seems to have a ‘head in the sand’ attitude to the whole situation and “continues to monitor the ongoing impacts of the Covid-19 public health emergency on the commercial aviation industry.”

www.transportation.gov

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


No one has commented yet, why don't you start the ball rolling?


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk