2 MARCH 2020
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A new lie-flat prototype sleep product called Economy Skynest which provides six full length lie-flat sleep pods for Economy Class passengers on long-haul flights has been unveiled by Air New Zealand (ANZ).
Chief marketing and customer officer Mike Tod said the airline, which operates some of the world's longest flights, such as the forthcoming 17hr 40min Auckland – New York service, was “committed to putting more magic back into flying”.
He added: "A lot of development work is under way on product innovations. A clear pain point for long-haul Economy passengers is the inability to stretch out. The Economy Skynest is a direct response to that challenge."
ANZ, which abandoned London services last year (BTN 28 October 2019), will decide next year whether to operate the Economy Skynest after it has assessed the first 12 months of the Auckland – New York operation.
General manager of customer experience Nikki Goodman said customer and cabin crew feedback on the Economy Skynest during its final phase of development had been “outstanding”.
She added: "We see a future flying experience where an Economy Class passenger on a long-haul flight would book the Economy Skynest in addition to his or her Economy seat, get some quality rest and arrive at the destination ready to go. This is a game changer on many levels”.
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