Article from BTNews 25 NOVEMBER 2019
Confusion at Flybe!
Folks in the South West are reporting utter confusion with what is going on with Flybe.
(See also Flybe does not launch Virgin Connect and Connect chief on the future in this issue)
Cornwall Live is running a story that the resurrected Newquay – Heathrow service will continue despite tickets not being available beyond March next year.
The subsidised route is run under a public service obligation (PSO), helped by government and Cornwall Council funds.
Flybe released phase one of its summer 2020 schedule last week, although tickets for the Newquay – Heathrow route beyond 28 March were not shown.
A spokesperson for Cornwall Airport Newquay confirmed the Heathrow flights will continue beyond March.
“Flybe’s summer 2020 schedule has not yet been finalised, so at this time only phase one of the schedule is currently on sale,” a spokesperson said.
A Newquay resident said he was completely confused. “We are told the airline is about to change its name to Virgin Connect, but has not. A complete PR disaster. And you can’t book to London from April. I don’t care if the planes are not all painted Virgin, or even the signs have not changed. I just want to know what is going on!”
OUR READERS' FINEST WORDS (All times and dates are GMT)
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
Michael Preston, Weybridge UK/Cape Town ZA
This seems typical Fly(May)Be, no communications and no decisions, it has always been a chaotic airline. I travel frequently to JER and GCI, have never been able to make up my mind which is the lesser of two evils, Condor Ferries with their tatty and unreliable vessels, or FlyBe with their rude and unprofessional staff and unreliability.
Ian Hamer, UK
Doesn't look as though Keeping passengers informed is high on Virgin Connect's agenda.
John Justin, Turo
Can someone please tell me when I can book four seats to connect with Virgin Airways in April