14 OCTOBER 2019
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A new home baggage check-in and delivery service for passengers has been introduced by Manchester Airport in what it calls a landmark partnership with Airportr.
The baggage company also operates at Heathrow, Gatwick and Luton but Manchester marks the first time it has collaborated with an airport operator to create an integrated service allowing passengers to check-in baggage before arriving at the airport.
Travellers can have luggage collected from their homes before the date of departure, meaning they can travel to the airport bag-free, head straight for security and reunite with their bags in the reclaim area at their final destinations.
Airport operator MAG will be the first in the UK to use the Airportr service within its own infrastructure, with baggage processed in a dedicated facility away from the traditional terminal check-in areas.
It will also be the first to digitise the service, meaning passengers can book and pay online via Manchester Airport’s website.
MAG Airport Services CEO Andrew Harrison said: “The new system is a ‘win-win’, enhancing the passenger experience with an at-home service and unlocking operational efficiencies for MAG by reducing the amount of baggage processed in the terminal.”
https://airportr.com/manchester
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