1 FEBRUARY 2010
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DELTA AIR LINES intends to invest US$1bn over the next three years on a wide range of measures designed "to improve the customer experience in the air and on the ground," including new Business Class seats on 90 Boeing wide bodies. Called "the most significant investment we have made in our customers in more than a decade," by CEO Richard Anderson, the upgrade will be anchored by installation of new lie-flat seats in the BusinessElite cabins on 14 767-400ERs, 52 767-300ERs, 16 747-400s and eight 777-200ERs. In a long statement the airline did not mention the order for 18 787s inherited in its acquisition of Northwest Airlines. A First Class cabin will be added to 66 CRJ700s operated by Delta Connection affiliates SkyWest Airlines, Atlantic Southeast Airlines and Comair, bringing to 219 the number of regional aircraft offering the product. www.delta.com
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