6 AUGUST 2018


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Article from BTNews 6 AUGUST 2018

ABTA welcomes claims decision

Confirmation by the government that previously announced increases to small claims limits affecting travellers will be carried forward, albeit with a one-year delay, has been welcomed by ABTA.

The new personal-injury limits are £2,000 for general claims and £5,000 for road traffic claims and will now come into effect in April 2020.

ABTA said: “Customers who have legitimately fallen ill on holiday will have an easy to use, convenient source for redress which does not require the services of claims management companies and the solicitors they partner with.

“ABTA is also pleased regulation of claims management companies will pass to the Financial Conduct Authority (FCA), which will take a more rigorous approach to regulation and enforcement.”

ABTA chief executive Mark Tanzer added: “Tackling false sickness claims requires a multi-pronged approach. The government has responded to the campaign from ABTA by bringing sickness claims into the fixed-cost regime and banning cold calling by claims management companies.

“It’s important we continue to pursue this issue and the other contributing factors, so I am pleased the government has listened to our views and will raise the limit for small claims. We will continue to work with the relevant authorities on this matter.”


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