5 JUNE 2017


Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2020 Business Travel News Ltd.

Article from BTNews 5 JUNE 2017

United's transcon update

Wide-ranging updates to transcontinental services “to provide the same level of service as on international routes” were announced last week by United Airlines as the carrier moved to counter recent bad publicity.

The changes, from 1 July, include adding Boston – San Francisco to the premium transcontinental route network, upgrading meal service and amenities for Business Class passengers and adding free hot meal and drinks service for those in Economy Plus.

Marketing vice-president Mark Krolick said: “We routinely see high demand for travel between the US east and west coasts and we want to provide the same level of quality typically reserved for international routes.

“This includes all flat-bed seating in Business Class and industry-leading dining for Economy Plus. Our updated transcontinental service not only connects passengers between four of the US’ largest markets but also to the best food, drinks and amenities from these cities.”

“Flying between Boston or the New York area and the west coast can be akin to flying from the east coast to Europe, and we want to provide a satisfying and unparalleled meal in our Economy cabin. 

“This enhancement to Economy Plus is our first step toward a premium Economy offering for our customers.” 


Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.