* items include readers letters
2 NOVEMBER 2009
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Cindy was a very experienced front line agent at Heathrow but was getting upset that after a number of years friends working for actual airlines were getting many perks , whilst she, employed by a handling agency, gained none.
She was sure she'd have no trouble finding a new position and wired every station manager. Two weeks later she was dismayed and bewildered that she had not received even one request for an interview. Finally she received a message from a prospective employer.
It read: "Your resume was not attached as stated. I do, however, want to thank you for the vegetable lasagne recipe."
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