21 SEPTEMBER 2015
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Gatwick is claiming a world first for a new booking service for customers travelling on connecting flights. Airport officials say the GatwickConnects service enables connecting flights between low-cost and full-service airlines to be booked in a single transaction, while giving peace of mind if a flight doesn’t operate to schedule.
Gatwick has the UK’s largest route network, serving 11 UK regional points and 190 international destinations. Around a million travellers a year access this network by connecting between airlines, but make separate bookings with no protection if a flight is re-scheduled or delayed. Officials say the new scheme is the first time an airport has taken the lead to book and safeguard connections. #####
The airport also claims the system offers cost and time savings. It quotes a Jersey to Fort Lauderdale journey that costs £1,116 and takes 18hr 9min using the cheapest existing protected route, while the price through GatwickConnects is £240 with a journey time of 15hr 30min, a saving of £876.
Booking with GatwickConnects also provides other benefits including Premium security, free drinks, luggage tracking service and discounts on airport lounges and in duty-free shops. www.gatwickairport.com
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