13 JULY 2015
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'Arrive & Drive' is the name of a new service launched last week at Heathrow by car rental giant Avis. For no additional cost Avis Prestige customers will now be able to collect their vehicle at any of Heathrow’s terminals, demonstrating the company’s continued commitment to providing the highest level of personal service to its customers.
Avis is the only global car rental company to offer this service from all Heathrow terminals. Customers will be greeted in the arrivals hall, irrespective of what time of day or night it is and will be escorted to their vehicle, without having to wait in line or taking a courtesy bus.
Avis staff will assist customers with their luggage, answer any questions about the vehicle and even help set up the satellite navigation for the onward journey, helping customers get on their way.
Nina Bell, Managing Director, Northern Region, Avis Budget Group, commented: “At Avis, we strive to provide the best possible experience for our customers and our new Avis Prestige Arrive & Drive service at London Heathrow demonstrates our commitment to streamline the customer journey and help get people get on their way as smoothly and as hassle-free as possible. Whether you’re a customer who needs to hire a car and head to a corporate event, or a family who wants to head off to a holiday getaway, we hope our customers enjoy the new service at London Heathrow." www.avisprestige.com
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