Disruptive passenger invoiced

Leeds-based leisure airline, Jet2.com, has issued disruptive passenger, Grant Marshall, with an invoice for £4,809 for additional costs incurred in diverting its aircraft following his offensive behaviour on-board a flight to Alicante in May.  The action has been well supported by the airline industry.
 
The airline’s Onboard Together programme, launched last month to take a zero tolerance stance against increasingly disruptive conduct associated with air travel, came into full force as the company tracked down the drunken and unruly client.  An invoice of almost £5,000 to cover the costs of his unacceptable behaviour has now been issued.  He has also been given a lifetime ban and Jet2.com is intending to prosecute him for the disruption caused.
 
Mr Marshall was one of a party of 14 who, on a flight from Leeds Bradford Airport to Alicante on 29 May 2015, was asked numerous times to stop consuming alcohol, presumably purchased at duty-free, using foul language and threatening behaviour.  Due to his unruly actions, which are becoming a serious issue for the travel sector as a whole, the aircraft captain diverted the flight to Toulouse to protect the safety of the passengers and crew.  He was off-loaded and handed over to the police authorities.   www.jet2.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum