29 JUNE 2015


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Article from BTNews 29 JUNE 2015

Avis Launches Travel Partner

A new service has been introduced by car rental giant Avis to provide a specialist 24/7 assistance service designed to give customers peace of mind when on their travels abroad.
Costing just £8.99 per day and available in 11 countries including the UK, Travel Partner is an innovative concierge service providing assistance throughout a trip.  It is offered in English, French, German and Italian.

Dedicated representatives are on hand 24/7 over the phone or on email, ready to offer a wide range of help typically for lost luggage, lost or stolen credit, debit and charge cards, and passport problems.  Aid is also given for lost or stolen mobile phones and tablets, and with that their complete itinerary and contacts.

Available is telephone access to translation services and Avis will spend time finding local business addresses.

“With Travel Partner, we’re offering more than just car hire. We want to give our customers the premium service that they have come to expect from us, and continue our legacy of making sure we put our customers at the heart of everything we do,” commented Nina Bell, Managing Director – Northern Europe.  “We’re going the extra mile to ensure that when people hire their car with us, they know that it comes with added peace of mind.”   www.avis.com

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