22 JUNE 2015

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
info@btnews.co.uk
© 2022 Business Travel News Ltd.

Article from BTNews 22 JUNE 2015

IHG and Stay.com

InterContinental Hotels Group (IHG) is to trial and selectively roll out several digitally-driven innovations to provide a more personalised and interactive experience for guests.  The announcement follows IHG’s signing in April of a landmark agreement with Amadeus, to develop a powerful cloud-based guest reservation system – a first for the hospitality industry.

IHG is collaborating with digital travel guide provider Stay.com to experience destinations in the same way a local would.  From 25 June guests booking with IHG at more than 50 key destinations globally will be able to use Stay.com to research and plan their travel, and create a personalised travel guide.  Included are tips, insights and recommendations.  

Also being rolled out is a mobile check-in and check-out service giving guests the flexibility to manage their stay via their mobile device, including confirmation of arrival time and SMS notification of when their room is ready. It will also offer the final bill when they are ready to check-out.

IHG is testing new technologies in the US to support mobile room keys. These will give guests the opportunity to bypass the front desk when checking into their room.  www.ihg.com    www.stay.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


www.btnews.co.uk