Stansted Express – Liverpool Street

A new Stansted Express Customer Service and Information Area has opened at London’s Liverpool Street station, a future Crossrail interchange and sited close to the Bank of England and other major City institutions.

Abellio Greater Anglia, the operator of the service, and Manchester Airport Group, owners of Stansted Airport, expect the new facility will improve customers’ ‘train to plane’ experience.

The Service Area, situated on the concourse next to the existing Stansted Express Ticket Vending Machines (TVMs), contains four ticket machines, a flight information display screen providing departure information for flights leaving in the next 2-3 hours, and a train departure information screen, showing next train and platform information and service updates.

The Service Area will be manned by Abellio Greater Anglia customer service assistants, who will help passengers with ticket purchasing, general enquiries, flight and rail information and directions to the correct platforms for trains to Stansted Airport.  Timetables and information leaflets are also available. 

The Stansted Express makes two stops northbound from Liverpool Street, always at Tottenham Hale for the Victoria Line, and either Harlow or Bishops Stortford.  The total train time is 47 minutes.  www.stanstedexpress.com

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