30 MARCH 2015


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Article from BTNews 30 MARCH 2015

Qantas not informal

Australians are known for their laid back philosophy and relaxed attitude to most things, including air travel.  One has only to take Emirates to Dubai and return on Qantas (QF) under the code-share to see the difference.  Both offer a very good service, but the Oz carrier is less formal.  Some like it, some don’t.

It would seem that the carrier is reinforcing a dress code for Qantas Club members, as well as their guests, required to access the company's international network of airport business lounges according to reports originating from the United States.  Essentially sloppy attire is unacceptable.

"Smart, casual dress standards apply at all times," reads the terms and conditions for use of the lounges on the Qantas website. "Individual lounge managers will have discretion to administer these standards as they reasonably deem appropriate in the circumstances."

In an interview with news.com.au Qantas head of domestic product and service Helen Gray said that "the rule would initially be enforced at lounges in Sydney, Brisbane, Melbourne, Adelaide, Perth and Canberra via a 'friendly reminder' about the dress guidelines that apply."

Gray said tht reinforcement of the rules comes at the request of frequent fliers.

Signage advertising the dress code will be posted outside the lounges. 

Will this catch on?  www.qantas.com

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