16 FEBRUARY 2015


© 2022 Business Travel News Ltd.

Article from BTNews 16 FEBRUARY 2015

AND FINALLY: Bargains at United Airlines. Danes fly cheap.

United Airlines has cancelled the reservations of customers who took advantage of a pricing glitch to save thousands of pounds on first class tickets.

The bug caused first and business class tickets sold through the airline’s Danish website to be drastically mispriced.  For instance, a round trip from Heathrow to New York for two, which costs £6118.92 on the British site, was sold for just 974 Danish Krone, less than £100.

Prospective customers were quick to take up the offer.  Brits rushed in too.  United was slow to react.

There was time enough for “several thousand” people to take advantage of the implausibly good deal, according to the company, which unsportingly cancelled the bookings overnight.

You can be sure the lawyers are looking at the airlines terms of business very carefully.

Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum