CLICK HERE TO VIEW AND ALSO PRINT OUT AS IF YOU WERE IN AN ASPIRE LOUNGE

2 FEBRUARY 2015

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2021 Business Travel News Ltd.

Article from BTNews 2 FEBRUARY 2015

BA & Avios?

British Airways is facing a backlash from customers after making changes to the way passengers can earn and spend miles under its Avios frequent flyer scheme, with some threatening to switch to rival airlines.

Following the example of US carriers, British Airways is tying the number of points awarded to pricing tiers within cabins, rather than the number of miles flown.

Those paying for fully-flexible First Class and Business tickets will earn more points under the new scheme, while Economy Class passengers buying the cheapest, non-flexible, fares will see the number of points they earn reduced to a quarter of previous levels.

This is not the first time changes to points gathering and spending has stirred debate in the industry. In the US, United, Delta and Southwest have all altered programmes in recent years to base points earned on dollars spent, drawing ire from travellers on social media.

In response to the social media criticism, British Airways highlighted on Thursday that the changes would also make it easier to book a flight using Avios points.  A lack of available reward flights is a common complaint among users of airline loyalty schemes.

"We believe those that spend the most on flexible tickets should see the greatest rewards," the British Airways spokesman added. www.ba.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


No one has commented yet, why don't you start the ball rolling?


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk